In this guide we help you understand how to make the most of your online learning experience.

  • Getting Started
  • Courses & Lessons
  • Quizzes & Assignments
  • Graduation & Jobs
  • Scholarship Programme

Getting Started

How to Login

Welcome and thank you for joining eCommerce University.

To get started, you’ll need to enter the login details you have created while registering your account on the eCommerce University website. Please watch the screencast for guidance on how to log in and start the training.

How to Join the Student Support Facebook Group

Join our Students Facebook Group. Send a “Join Group” request and don’t forget to provide the required details in the request form. It is very important that you provide that information. It enables us to know if you’re really a bonafide eCommerce University Student.

You can use your computer or mobile device when joining the eCommerce University Facebook Group. Kindly watch the screencasts below to learn the steps.

Using your Desktop or Laptop

Here’s how to join the group using your Desktop or Laptop. Click the play button to learn how.

Using your Mobile Device

However, for your convenience, you can also use your mobile device when joining the eCommerce University Facebook group. Watch the video and follow the steps.

You will benefit in the following ways:

  • Getting helpful feedback on your assignments from instructors, graduates and also other students.
  • Get to ask questions and also give your feedback regarding a particular topic or lesson.
  • Helps to boost your attitude as a student, self-motivation and your engagement.

Courses & Lessons

How to use the My Account page

Once you’ve successfully logged in to the website click on the “My Account” text as shown below.

View your Course Progress

To view your course progress go to the My Account menu and click on My Courses.

You’ll be able to view your eCommerce University Dashboard. This gives you access to your courses, lessons and quiz results. Check your course completion progress and see what the next lessons are.

Watch the screencast below to learn how to view the progress of your course.

How to View Your Course Completion Transcript

Go to My Account menu click on My Transcript menu.

View a simple or detailed table mode of your transcripts.

Details include the course progress percentage, the completion date, and both your average and final quiz scores.

How to Find Your First Course

To get started you can go to My Account which will lists the lessons to work on.

How to Continue With the Next Course

After working on some lessons and you wish to proceed with the other topics, you can simply go back to My Account to access the other lessons which you haven’t started.

How to Get Help with Lessons

Contacting eCommerce University for lesson help is only a click away. You have five options:

  1. Check out the Frequently Asked Questions for help.
  2. Reach us Live via Chat (icon located on the bottom right corner of your screen)
  3. The other option to reach us is via Facebook Messenger.
  4. Also, you can use our contact page to send us an email. Our friendly customer service team is here to help on Mondays to Fridays.
  5. You can also check our YouTube Channel for the relevant videos.

Quizzes & Assignments

How do Quizzes Work?

Each course has several lessons and each lesson has a quiz at the end of it.

These quizzes are basically meant to gauge your understanding of the subject lesson. You only have two attempts to complete each lesson quiz. A pass mark of 60% is required.

The transcript below is an example of how failed quizzes will affect your completion ratings. Your quiz score also reflects your knowledge, if you really understood key lesson points. And take note, your future employers will get to see which lessons you failed and passed.

How do ePortfolio Assignments Work?

Some lessons end with an assignment. For the simple reason that the best way to learn something is by trying to do it. Practice makes perfect, right?

Though assignments are optional, it’s important to complete them because employers are looking for people able to provide evidence of their skills.

You can use your completed assignment as a work sample.

After completing your course, you’ll have an opportunity to create an ePortfolio in eCommerce.Expert that employers can look at together with your transcripts and then gauge your skills.

Without work samples, your ePortfolio will not stand out. And you may end up missing out on the much desired “you are hired”.

How to Track Your Lesson Results via the Transcript

To locate your lesson Transcript, just go to “My Account” as shown on the screenshots below. You can view your transcript either in simple or detailed option.

Here is an example of a simple view of a transcript.

The second example is the detailed record of a transcript which will show all the lessons progress and quiz results as well as your corresponding completion date.


What Happens After Graduation?

Upon graduation from eCommerce University, your resume will be uploaded to the eCommerce Expert directory. Here you will be promoted to your future employer.

You can also view the job board list and start applying for suitable jobs. And while at it, check out the this comprehensive eCommerce Salary Guide.

How to Print Certificate with Your Name Included

As soon as you have completed the course, you will see the “Your Certificates” button  on the My Account page. It’s a customised certificate with your name and the course you have completed.

You need to download the PDF file and save it on your computer for printing. Refer to the screenshot below on how to find the certificate button.

How to Create an eCommerce Expert Profile and Get A Job

If you would like to be listed in the eCommerce Expert graduate directory we can help you get an online job.

Step 1: Fill in the Graduate Survey Form. This then kick starts your eCommerce Expert profile. Remember, you can gradually fill the form as you go along with your studies.

How to Get Promoted to Employers (Watch Facebook Group)

To stay updated and well-informed on all the latest job announcements, watch the eCommerce University Students Facebook Group. All the latest jobs are posted there.

Should I Keep My Student Subscription?

Cancelling means everything disappears. Keep access to new lessons and also support community.

Therefore, it’s very important to keep your subscription. Why? Because you’ll get unlimited access to all the courses, lessons, quizzes, assignments, and certifications at any time of the day.

An active subscription also gets you to see first-hand if there are new lessons or updates added to your chosen learning path

You will, as well, get first-hand support from the eCommerce University Team.

On the other hand, cancellation can’t be reversed. Once you cancel your account all your data, completed quizzes and awarded certificates will be deleted instantly and permanently.

Should you Ask Your Employer to Pay for Ongoing Access?

A smart suggestion to keeping your subscription active is to ask your employer to pay for your ongoing eCommerce University access. That way, you’ll be able to keep up with new and updated lessons among other benefits.

Scholarship Programme

The eCommerce University scholarship programme has been designed to provide assistance to people who truly need help to achieve their goals.

Those who get approved for our scholarship will have unlimited free access to the Virtual Assistant learning path.

Whether you’re new to eCommerce or entirely new to working online this learning path will provide you with important fundamentals to help you work effectively online.

Other than that you will receive a regular newsletter to help you learn more and earn faster.

Watch the screencast below to learn how to apply for the scholarship.